Where We Ship From

All our products are shipped from Alberta, Canada.

Shipment Processing Time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. 

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in
 transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipping Damages

External Affairs is not liable for any products damaged or lost during shipping. If you received your

 order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials

and damaged goods before filing a claim.

International Shipping Policy

We currently do not ship outside of Canada.

Returns & Exchanges

Please see our Returns & Exchanges Policy outlined here.

Questions About Our Products

If you have questions about any of the products offered for sale on our store, we would be happy to

 offer you an online or by phone consultation to ensure this product is correct for you. 

 You can contact us via our site or call us at 587-805-4891