Where We Ship From
All our products are shipped from Alberta, Canada.
Shipment Processing Time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in
transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
External Affairs is not liable for any products damaged or lost during shipping. If you received your
order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials
and damaged goods before filing a claim.
International Shipping Policy
We currently do not ship outside of Canada.
Returns & Exchanges
Please see our Returns & Exchanges Policy outlined here.
Questions About Our Products
If you have questions about any of the products offered for sale on our store, we would be happy to
offer you an online or by phone consultation to ensure this product is correct for you.
You can contact us via our site or call us at 587-805-4891